Fifteen years ago, a client asked me to create an outline of Hong Kong harbour on a glass panel for his office. I spent three months capturing every detail and tracing it carefully in Illustrator. Today, artificial intelligence can generate the same outline in two seconds. This dramatic shift highlights a key truth: while techniques evolve and tools improve, taste remains the true long-term investment in design. This post explores why taste matters more than technique, how t

When projects stall or designs miss the mark, frustration grows on both sides. Clients feel unheard, designers struggle to meet expectations, and contractors fall behind schedule. Yet, a simple tool often overlooked can change everything: clear, purposeful communication. Spending just an hour to guide clients on what to ask, setting realistic timelines, and helping designers select the right visuals can turn a stalled project into a success story. If words can hurt, they can